Philadelphia SCORE Blog

Explore our blog for useful chapter information and valuable tips for starting and running a business.

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dissatisfied
Blog

Marketing: The Value of Customer Complaints

August 23, 2010,

Studies consistently show that embracing customer complaints with good systems and follow-up can be an effective growth strategy. Here's how.

Entrepreneur using Google Alerts on laptop
Blog

Google Alerts

August 9, 2010,

Google Alerts is a free service provided by Google to track multiple media outlets: news, blogs, discussions, even YouTube videos and Twitter feeds. Google Alerts can be used in many ways by small businesses and entrepreneurs to monitor the web for critical, relevant news.

Hectic Work
Blog

Productivity: Making Work Less Hectic

August 4, 2010,

According to Clate Mask and Scott Martineau in their recently-published book, Conquer the Chaos: How to grow a successful small business without going crazy, chaos is an inherent part of small business life. The question, they suggest, is how you will deal with it – accept it, fight it, or conquer it. Conquering it sounds best of course.

Video Camera for Marketing/PR
Blog

Technology: Web Video for Your Company

August 2, 2010,

When is it best to make a business video yourself or go with a pro?

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