Recorded Webinar

Ask SCORE: Business Plans

In this LIVE Q & A session, SCORE mentor and business plan expert Hal Shelton will devote the entire hour to answering YOUR questions. Read more


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Course on Demand

Simple Steps for Starting Your Business: Module 1 - Startup Basics

If you’re thinking about starting your own business, this module will teach you the basics. Read more


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Recorded Webinar

4 Steps to Starting a Successful Part-Time Business

In this webinar, learn how to make your side business a legitimate business that's primed to succeed! Read more


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Blog

Learning to Say "No"

January 24, 2013,

One of the most important resolutions I ever made in my business life was learning how and when to say no and sticking to it.

Blog

How Are Your Customer TouchPoints?

April 9, 2012,

A customer touchpoint is defined as any way that you “touch” a customer or potential customer during the entire relationship lifecycle with your business. While this may seem like just another term for internal customer service processes, it is actually much more.

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